pjoke's Privacy Policy

pjoke is a trusted online gaming platform operated for users in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how pjoke collects, stores, uses, and keeps your personal information secure.

By registering on the pjoke.cam website or using any of our services, you are agreeing to this privacy policy. We recommend reading this policy carefully, and contacting us if you have any questions.

This privacy policy is connected to our Terms and Conditions, and both documents together govern the terms of your participation on the pjoke platform.

We collect various types of information to create and manage an account on pjoke. This information is essential for us to provide our services.

2.1 Information Provided at Registration

When you create an account on pjoke, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• Preferred currency (Bangladeshi Taka — BDT)
• Username and password

2.2 Identity Verification Information

For security and fraud prevention purposes, we may request the following documents during the identity verification process:

• National ID card (NID) or a copy of passport
• Document proving current address
• Proof of ownership of payment method (if required)

2.3 Transaction-Related Information

To ensure the security of your financial transactions, we collect:

• Deposit and withdrawal history
• Payment method details (bKash, Nagad, Rocket)
• Transaction amounts and dates

2.4 Automatically Collected Information

The following information is automatically recorded while using our platform:

• IP address and device information
• Browser and operating system type
• Time spent on pjoke and pages visited
• Game play history and preferences
• Login times and session data

pjoke uses your information only for legitimate and specific purposes. We do not misuse your information under any circumstances.

3.1 Service Delivery and Operations

• Creating and managing your account
• Processing deposits and withdrawals
• Providing bonuses and promotions
• Managing VIP benefits
• Maintaining accurate game history and balance

3.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting and preventing suspicious transactions
• Preventing money laundering and fraudulent activity
• Ensuring age verification (21+ policy)

3.3 Customer Support

• Resolving your complaints and issues
• Providing assistance via live chat
• Sending important updates and notifications

3.4 Platform Development

• Analyzing and improving user experience
• Adding new games and features
• Identifying and resolving technical issues

pjoke has adopted industry-standard technical and administrative measures to protect your personal information.

4.1 Technical Security

• SSL (Secure Socket Layer) encryption technology in use — all data transfers are secured
• Payment information protected through end-to-end encryption
• Regular security audits and vulnerability testing
• Firewall and IDS (Intrusion Detection System) active
• Two-Factor Authentication feature available

4.2 Data Retention Period

We retain all your information for as long as your account is active. Even after account closure, some information may be retained for a set period due to legal obligations and security reasons. Once that period has passed, the information is permanently deleted.

4.3 Staff Access

Only authorized staff can access your information, and they operate under strict confidentiality agreements. Access to data is logged and regularly reviewed.

pjoke does not sell your personal information to any third party for commercial purposes. However, certain information may be shared in the following limited circumstances:

5.1 Service Providers

Necessary information may be shared with trusted technology and payment service providers who assist in operating our platform. These providers also operate under the same standard of confidentiality agreements.

5.2 Legal Obligations

We may be required to provide information to authorities when necessary to comply with court orders, government directives, or applicable law.

5.3 Fraud Prevention

Relevant information may be shared with law enforcement agencies to prevent serious fraud or illegal activity.

5.4 Corporate Changes

In the event of a business merger or acquisition, user information may be transferred to new ownership, but the terms of this privacy policy will continue to apply.

The pjoke.cam website uses cookies and similar technologies to improve user experience and analyze site functionality.

6.1 Types of Cookies

• Essential Cookies: Required for the site's core functions, login sessions, and security. Disabling these may prevent the site from working properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand site traffic and usage patterns.

6.2 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some pjoke services to not function properly.

As a user of pjoke, you have the following rights over your personal information:

7.1 Right to Access Information

You may request to view the information we hold about you at any time. Upon receiving this request, we are obligated to respond within a reasonable time.

7.2 Right to Correct Information

If your account contains incorrect or outdated information, you may request a correction. Keeping information accurate is important for both us and you.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a set period due to legal obligations and security reasons.

7.4 Right to Object to Processing

You may object to your information being used for marketing communications or other non-essential purposes, and we will respect that.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or send an email to [email protected].

pjoke strictly does not provide services to anyone under the age of 21. Age is verified during the registration process and additional verification may be requested at any time.

If we learn that a minor is using our platform, that account will be immediately closed and the related information will be deleted without delay.

If you believe a minor is using our services, please notify us immediately at [email protected].

pjoke reserves the right to update this privacy policy when necessary. For any significant changes, we will:

• Publish the updated policy on the website
• I will update the "Last Updated" date at the top of the page
• I will send notifications to registered users via email or live chat

If you continue using pjoke after any changes, you will be considered to have accepted the new policy. So when you receive a change notification, please read the new policy carefully.

If you have any questions, comments, or complaints about this privacy policy, please contact us. Our support team is available in Bengali 24 hours a day, 7 days a week.

To learn more, also visit our About Us page and Terms & Conditions page.