Safe Gaming

Play responsibly,
within limits and enjoy

pjoke believes gaming should be a form of entertainment — not a burden. Our responsible gaming policy helps keep you protected.

Our Commitment

Responsible Gaming is the top priority at pjoke

pjoke is a trusted online gaming platform in Bangladesh where the safety of every player matters most to us. Responsible gaming is not just about following rules — it means enjoying gaming as a fun and controlled experience.

We believe gaming should be a healthy form of entertainment. That is why we have built tools and features into our platform to help you keep your gaming habits in check. From setting deposit limits to self-exclusion — all the options are right at your fingertips.

Remember, pjoke is for players aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games. We actively verify age and are committed to protecting minors.

Protection Tools

Keep your gaming in control

Using pjoke's responsible gaming tools, you can set your own playing limits.

Deposit Limit

Safe

You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase a limit, you will need to wait 24 hours — this is done for your protection.

Time-Out

Take a Break

Taking a break from time to time is important. Using our time-out feature, you can temporarily suspend your account for anywhere between 1 day and 30 days. During this period, playing any games or making deposits will not be possible.

Self-Exclusion

Permanent Protection

If you feel that gaming is having a negative impact on your life, opt for self-exclusion. Choosing this option will result in your account being closed for an extended period and you will not receive any promotional messages.

Gaming History Review

Awareness

By logging into your account, you can view your gaming history, win-loss records, and deposit-withdrawal information. Review this information regularly and stay aware of your habits.

Reality Check

Alert

Our reality check feature will remind you at regular intervals how long you have been playing. Knowing how much time you spend in each session helps you make more informed decisions.

24/7 Support

Always Here for You

For any gaming-related concerns, contact our 24/7 Bengali-language live chat support team. We will help you make the right decision and take the necessary steps if needed.

21+

For players aged 21 and above only

Age Restriction

We are committed to protecting minors

To play on pjoke, you must be 21 years of age or older. This is not just our policy — it is our firm commitment to protecting minors.

We verify age at registration. If there is any doubt, we may request additional identity documents. Keep your password secure so that underage members of your household cannot access your account.

  • Age verification is mandatory when opening an account
  • If a minor is identified, the account is closed immediately
  • We are always ready to raise awareness among parents and guardians
  • We encourage the use of parental control software to protect minors
Warning Signs

Signs of problematic gaming

If the following signs appear in your life, it is important to seek help in time. Remember — asking for help is not a sign of weakness, it is a sign of courage.

Spending beyond your budget

You are spending more than you planned to each day or week.

Trying to recover lost money

After a loss, you are placing bigger bets to try to win it back — this is known as "chasing losses" and it is a dangerous cycle.

Hiding from family and friends

You are lying or hiding information from family or friends about your gaming habits.

Disruption to daily life

Gaming is getting in the way of your work, studies, or family responsibilities.

Anxiety or restlessness when unable to play

You feel stressed, irritable, or restless when you cannot play.

Gaming with borrowed money

You are borrowing money from others or finding various ways to fund your gaming.

How to Get Help

If you are struggling, take these steps

Follow these steps to keep your gaming in check or to get out of a difficult situation.

Assess yourself honestly

Try to match the warning signs listed above. Ask yourself honestly — is gaming having a negative impact on your life?

Set limits

Log into your account and set deposit and time limits. This will help keep you within your budget.

Take a Break

Use the time-out feature to take a break for a few days. Taking a rest and reassessing the situation is important.

Seek support

Contact our 24/7 live chat support or email us at [email protected]. We are here for you.

Financial Limits

Maintain healthy financial limits

Staying within financial limits is an important part of responsible gaming. The minimum deposit at pjoke is just ৳200 — this is kept deliberately low so you can start playing with a small amount.

The minimum withdrawal is ৳500 and withdrawals are generally completed within 15 minutes to 2 hours. Transact safely through three familiar and reliable methods — bKash, Nagad, and Rocket.

  • Minimum deposit: ৳200 (all methods)
  • Minimum withdrawal: ৳500
  • Withdrawal time: 15 minutes to 2 hours
  • Secure transactions with SSL encryption

Contact Support

24/7 Live Chat

Support in Bengali — instant response for any issue

Email Support

[email protected]

Self-Exclusion Request

Request account closure via live chat or email

Time-Out Setup

Activate directly from Account Settings
Our Promise

pjoke's Responsible Gaming Policy

We are not just a gaming platform — we care about the well-being of every one of our players. Our responsible gaming policy ensures that gaming always remains enjoyable and safe.

We believe awareness and education are the best ways to prevent problematic gaming. That is why we always display responsible gaming information on our platform.

  • Gaming is for entertainment only — do not treat it as a reliable source of income
  • Set a fixed budget before each session and do not go beyond it
  • Do not play when you are tired, under stress, or have been drinking
  • Do not place bigger bets out of frustration after a loss
  • Take regular breaks and spend time with your family
  • Do not let gaming affect the other important areas of your life
  • All our responsible gaming tools are free — start using them today
Frequently Asked Questions

Responsible Gaming FAQ

After logging into your pjoke account, go to the "Account Settings" section. Click on the "Responsible Gaming" option and set your preferred daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. If you request an increase, it will take effect after 24 hours.

Self-exclusion is an option for a permanent or long-term break. Contact us via live chat or at [email protected] and we will close your account. During the self-exclusion period, you will not be able to play any games or make deposits, and you will not receive any promotional communications.

A time-out is a short-term break (1 day to 30 days), after which you can play again. Self-exclusion, on the other hand, is a long-term or permanent measure, usually taken when gaming problems become serious. Both are for your protection — choose whichever you feel you need.

Yes, absolutely. If you believe a family member or friend has a gaming problem, contact us at [email protected] or via live chat. We will look into the matter confidentially and take the necessary steps.

Yes, all of pjoke's responsible gaming tools — deposit limits, time-out, self-exclusion, gaming history review, and reality check — are completely free. There are no extra charges for using them.

No. pjoke is for players aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games. We verify age at registration and may request identity documents if there is any doubt. If a minor is identified, the account is closed immediately.

Play responsibly,
enjoy the fun

Enjoy our games and always stay within your limits. Log into your account and activate the responsible gaming tools.

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