pjoke Terms and Conditions

pjoke is an online gaming platform in Bangladesh. These terms and conditions ("Terms") apply to the use of the pjoke website and related services. This document forms a legally binding agreement between you and pjoke.

By accessing or registering on this website, you confirm that you have fully read, understood, and agreed to these terms. If you do not agree with any term, please refrain from using this platform.

1.1 Definitions

• "Platform" refers to the pjoke website, applications, and all related services.
• "User" refers to any person registered on or browsing the platform.
• "Account" refers to a user's registered personal account.
• "Services" refers to slot games, live casino, cricket betting, and other gaming features.
• "Funds" refers to real money deposited into your account.

1.2 Applicable Law

Applicable law will be followed in interpreting and enforcing these terms. In the event of any dispute, both parties will attempt to resolve it through discussion.

To enjoy all services on the pjoke platform, you need to open a personal account. Information provided at registration must be accurate, complete, and up to date.

2.1 Account Creation Terms

• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• You must provide your real name, date of birth, and contact information at registration.
• Keeping your account password secure is your responsibility. You are advised to use a strong password.
• If your account details change, you must notify pjoke immediately.
• You are responsible for any activity carried out under your account.

2.2 Identity Verification

pjoke reserves the right to verify a user's identity at any time. As part of this process, a national ID card or other documents may be requested. If verification is not completed within the specified time, the account may be temporarily restricted.

2.3 Account Security

Keep your login details secure. If you suspect unauthorized access, notify our support team immediately. pjoke is not responsible for any loss resulting from unauthorized access if the user has been negligent in maintaining security.

To use pjoke's services, users must meet the following eligibility requirements.

3.1 Age Limit

The minimum age to create an account and use services on the pjoke platform is 21 years. Only those aged 21 or above may use this platform.

3.2 Geographic Restrictions

It is the user's own responsibility to confirm that online gaming is legal under the local laws of the region from which they are using the platform. pjoke is not liable for violations of local law.

3.3 Other Eligibility Requirements

• You must use this service voluntarily and in a fully sound mental state.
• Persons enrolled in any active self-exclusion program may not use this platform.
• You must use your own money — using borrowed, misappropriated, or funds from illegal sources is prohibited.

pjoke supports deposits and withdrawals through popular mobile banking methods in Bangladesh.

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, and Rocket.
• Deposited funds must be sent only from your own registered mobile banking account.
• Sending funds from a third-party account is prohibited. Such transactions will be cancelled.
• Deposited funds are generally added to the account instantly. If there is a delay, contact the support team.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawals must be made to the same mobile banking account used for the deposit.
• Withdrawal processing time is generally 15 minutes to 2 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be delayed if identity verification has not been completed.

4.3 Transaction Security

pjoke uses SSL encryption technology for all financial transactions to ensure the security of your funds. If a suspicious transaction is detected, the account may be temporarily placed under review for security purposes.

4.4 Currency and Conversion

All transactions on pjoke are processed in Bangladeshi Taka (BDT / ৳). Conversion fees may apply for transactions in foreign currencies.

pjoke offers various bonuses and promotional offers. The following terms apply when claiming these benefits.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳5,000. To be eligible to withdraw this bonus, the combined total of the deposit and bonus must be wagered 20 times (wagering requirement).

5.2 General Bonus Terms

• Each bonus offer may have its own validity period and conditions, which will be stated on the offer page.
• A bonus applies to one account only — the same person may not claim a bonus through multiple accounts.
• A bonus may be restricted to certain games; see the specific offer page for details.
• Unused bonuses will be cancelled once the wagering requirement deadline has passed.
• pjoke reserves the right to modify, cancel, or withdraw any bonus offer.

5.3 VIP Program

pjoke's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Moving to a higher tier gives you weekly cashback, faster withdrawals, and special benefits. VIP benefits may change without prior notice.

Various types of games are available on the pjoke platform, including slot games, live casino, cricket betting, and more. Each game has its own rules, which can be found on the relevant game page.

6.1 General Gaming Rules

• If a technical issue occurs during a game, active bets may be cancelled and the wagered amount will be returned.
• Game outcomes are determined by the game provider's certified random number generator (RNG).
• In the event of a dispute over a game result, the game server log will be considered the final proof.
• If your internet connection drops while playing a game, the bet remains valid and the result will be visible once you reconnect.

6.2 Cricket Betting Rules

Special rules apply to cricket betting. In the event of a match cancellation, incomplete match, or rescheduling, the outcome of bets will be determined in accordance with pjoke's betting policy. Details on betting for any tournament including BPL, IPL, and the T20 World Cup can be found on the cricket page.

6.3 Game Provider Terms

Game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt may have their own terms and conditions. These terms will apply alongside pjoke's terms.

The following activities are strictly prohibited on the pjoke platform. Violating these rules may result in account cancellation as well as legal action.

7.1 Fraudulent Activities

• Attempting any form of fraud, deception, or unfair advantage.
• Playing games using bots or automated software.
• Exploiting any error or vulnerability in the game system.
• Attempting to influence game outcomes through collusion with other users.
• Using the platform for money laundering or illegal financial activities.

7.2 Account-Related Prohibitions

• Creating or operating more than one account.
• Using another person's account or allowing others to use your account.
• Creating an account using a false identity.
• Attempting to open a new account while a self-exclusion is active.

7.3 Bonus Abuse

• Claiming a welcome bonus more than once using multiple accounts or different payment methods.
• Attempting to withdraw funds without meeting the bonus wagering requirements.
• Attempting to meet bonus wagering requirements using low-risk betting strategies, which abuses the system.

pjoke reserves the right to restrict, suspend, or permanently close your account in the following circumstances.

8.1 Reasons for Suspension

• Violating any provision of the terms and conditions.
• Failure to verify identity or providing false information.
• Fraudulent, suspicious, or unusual financial activity.
• Account inactive for a set period (if the balance reaches zero after the inactivity period, the account may be closed).
• Court order or directive from a regulatory authority.

8.2 Voluntary Account Closure

You may close your account at any time by contacting our support team. If any bonus conditions remain unmet at the time of the closure request, bonus funds will be cancelled; original deposits and legitimate winnings will be returned in accordance with our policy.

8.3 Inactive Account Policy

If there is no login or transaction for an extended period (generally 12 months or more), the account will be considered inactive. An administrative fee may apply to inactive accounts. Contact our support team to reactivate your account.

pjoke places the highest importance on protecting your personal information. Our Privacy Policy is an integral part of these terms and conditions.

9.1 Data Collection & Use

• Information provided at registration will be used solely for delivering services, identity verification, and security purposes.
• Information about your gaming activity may be used for service improvement and responsible gaming initiatives.
• Your personal information will not be sold or transferred to third parties, except where required by legal obligation or for security purposes.

9.2 Cookies & Tracking

pjoke uses cookies to improve the quality of its website services. Detailed information about cookies can be found on our Privacy Policy page.

9.3 Data Security

All data transmissions are secured using SSL encryption technology. However, no data transfer over the internet can be guaranteed to be 100% secure; please also take care to protect your own device and password.

pjoke believes that gaming is a form of entertainment — not a source of income. We encourage our users to play in a healthy and responsible manner.

10.1 Self-Control Tools

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Session Limit: Set a time limit for each gaming session.
• Loss Limit: Set a maximum loss limit within a defined time period.
• Temporary Break: Take a break from your account for a set period of time.
• Self-Exclusion: You can close your account on a long-term or permanent basis.

10.2 Signs of a Problem

If you notice the following signs, you should seek help:

• Spending beyond your means.
• Repeatedly playing to chase losses.
• Gaming negatively affecting your family, work, or social life.
• Feeling unable to stop gaming.

For more information, please visit our Responsible Gaming page.

pjoke makes every effort to provide a reliable service. However, our liability is limited in certain specific circumstances.

11.1 Service Limitations

• pjoke's liability is limited for any inconvenience caused by technical errors, server outages, or internet connection issues.
• pjoke is not responsible for any failure by third-party payment providers or game providers.
• pjoke is not liable for service interruptions caused by force majeure events (natural disasters, government restrictions, etc.).

11.2 Technical Errors

If an incorrect amount is credited due to a technical error, pjoke reserves the right to correct that error. Any overpayment resulting from an error will be recovered.

11.3 Dispute Resolution

In the event of a dispute, please contact our support team first. We will endeavour to resolve any issue via 24/7 live chat or email. Contact address for the support team: [email protected].

pjoke reserves the right to modify, add to, or cancel these rules and terms and conditions at any time.

12.1 Notice of Changes

For significant changes, pjoke will publish a notice on the website or inform you via your registered email. Continued use of the platform after any changes will be considered your acceptance of the new terms.

12.2 Interpretation of Terms

If any clause of these terms and conditions seems unclear or requires explanation, please contact pjoke's support team. The interpretation provided by pjoke will be considered final.

12.3 Severability

If any clause of these terms and conditions is declared invalid or unenforceable, the remaining clauses will remain fully in effect.